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  • Crowdestate
  • Terminologie
  • Risques
  • Investir
  • Compte d'investissement
  • Secondary market
  • Fiscalité
  • Problèmes techniques

    • Comment modifier ou réinitialiser votre mot de passe


    Vous pouvez lancer vous-même la procédure de modification ou de réinitialisation de votre mot de passe.

    1. Accédez à notre site web et localisez le menu en haut à droite. Cliquez sur le bouton "Se connecter" pour ouvrir l'écran de connexion.
    2. Cliquez sur le lien "Mot de passe oublié" pour ouvrir la fenêtre contextuelle "Changement de mot de passe".
    3. Entrez l'adresse e-mail associée à votre compte Crowdestate. Cliquez ensuite sur "OK" pour lancer le processus de changement de mot de passe.
    4. Nous vous enverrons rapidement un nouveau message de changement de mot de passe et des instructions.

    Nos messages de réinitialisation de mot de passe incluent un lien unique qui reste valide pendant 24 heures, donc complétez le processus dans le délai spécifié.


    Can not log in to Crowdestate


    We are continuously developing our software and our updates might cause login problems to some users.  This malfunction is caused by the remnants of our older software that has been saved into user's browser cache.

    This error can be solved easily by clearing your browser's cache and trying again.


    Problems with agreements and SMS messages


    Some actions on Crowdestate platform require confirmation via an SMS code that will be sent to your mobile phone number listed on your investment account. The following actions always require confirmation by SMS:

    • Creation of an investment account, and any modifications to it afterwards
    • Investment order

    If an SMS code does not arrive to your mobile, please try the following:

    1. Check that the mobile number on your investment account is correct, and includes the international country code (i.e for Estonia it is +372 XXX XXX)
    2. Reload the website in your browser and try performing the desired action again
    3. Restart your mobile phone, and try performing your desired action again

    Alternatively, you can now use Google Authenticator to confirm actions. To activate Authenticator, please log in to your user account and find a menu option with your name in the top right corner of the page.

    If the beforementioned actions do not have an effect, please contact our customer support via e-mail info@crowdestate.eu or by phone +372 6 599 111


  • Paiements
  • Autoinvest
  • Marché secondaire
  • Pre-booking
  • Vérification de l'identité
  • Identity verification
  • Indentity verification
  • Frais

Problèmes techniques

Comment modifier ou réinitialiser votre mot de passe


Vous pouvez lancer vous-même la procédure de modification ou de réinitialisation de votre mot de passe.

  1. Accédez à notre site web et localisez le menu en haut à droite. Cliquez sur le bouton "Se connecter" pour ouvrir l'écran de connexion.
  2. Cliquez sur le lien "Mot de passe oublié" pour ouvrir la fenêtre contextuelle "Changement de mot de passe".
  3. Entrez l'adresse e-mail associée à votre compte Crowdestate. Cliquez ensuite sur "OK" pour lancer le processus de changement de mot de passe.
  4. Nous vous enverrons rapidement un nouveau message de changement de mot de passe et des instructions.

Nos messages de réinitialisation de mot de passe incluent un lien unique qui reste valide pendant 24 heures, donc complétez le processus dans le délai spécifié.


Can not log in to Crowdestate


We are continuously developing our software and our updates might cause login problems to some users.  This malfunction is caused by the remnants of our older software that has been saved into user's browser cache.

This error can be solved easily by clearing your browser's cache and trying again.


Problems with agreements and SMS messages


Some actions on Crowdestate platform require confirmation via an SMS code that will be sent to your mobile phone number listed on your investment account. The following actions always require confirmation by SMS:

  • Creation of an investment account, and any modifications to it afterwards
  • Investment order

If an SMS code does not arrive to your mobile, please try the following:

  1. Check that the mobile number on your investment account is correct, and includes the international country code (i.e for Estonia it is +372 XXX XXX)
  2. Reload the website in your browser and try performing the desired action again
  3. Restart your mobile phone, and try performing your desired action again

Alternatively, you can now use Google Authenticator to confirm actions. To activate Authenticator, please log in to your user account and find a menu option with your name in the top right corner of the page.

If the beforementioned actions do not have an effect, please contact our customer support via e-mail info@crowdestate.eu or by phone +372 6 599 111